8x8 Inc.

About 8x8 Inc.

8x8 is a company focused on providing AI-powered contact center and unified communications solutions to enhance customer experience (CX). Their platform connects employees and customers globally, aiming to deliver impactful outcomes through modern CX tools and partnerships.

Products & Services

Contact Center (8x8 Contact Center™):Powers agents with AI to simplify operations and delight customers with features like omnichannel routing and intuitive workspaces.

Unified Communications (8x8 Work®):Connects teams and customers globally with an AI-enabled suite for calls, meetings, and chats.

Communications APIs (CPaaS):No-code platform to connect with customers via SMS, messaging, voice, and video channels.

CX Beyond the Contact Center (8x8 Engage™):Empowers customer-facing teams to stay connected and support customers easily.

8x8 for Microsoft Teams:Enhances Microsoft Teams with communication capabilities and contact center integrations.

Specialties

AI-powered Contact Center Solutions Unified Communications Customer Experience (CX) Enhancement Communications APIs (CPaaS) Microsoft Teams Integration

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Debt T: - FT: Debt	A: 200000000 MR: - FA: $200 million FAN: 200000000	D: 2024-07-15 FD: 2024-07-15	3 investors

Debt Latest

2024-07-15

$200.0M

3 investors (Pro only)

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

View 3 more growth metrics with Pro

Unlock All Metrics

Mock Up

Team & Leadership

S

Samuel Wilson

Chief Executive Officer

K

Kevin Kraus

Chief Financial Officer

H

Hunter Middleton

Chief Product Officer

J

Jeanette Winters

Chief Human Resources Officer

L

Lisa Martin

Chief Revenue Officer

B

Bruno Bertini

Chief Marketing Officer

View 18 more team members with Pro

Unlock Full Team Directory

Recent News

8x8 Inc. Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised