Casap

About Casap

Casap is a company focused on revolutionizing dispute automation using AI, aiming to reduce fraud loss and transform negative customer experiences into loyalty-building opportunities. Their platform serves as a copilot and collaboration tool to automate disputes at scale with built-in regulatory expertise.

Products & Services

Dispute Automation Platform:A copilot and collaboration platform to automate disputes, reduce fraud loss by up to 50%, and improve customer outcomes with AI-driven solutions. It includes multi-channel self-service and supports all transaction types (Card, Digital Payment, EFT, ATM, Check, ACH).

AI Automation Tools:Features the first publicly available Dispute model and API to limit cost and fraud loss, stay updated with regulations, optimize evidence for higher win-rates, and provide win-score predictions.

Dispute Expertise Services:Offers access to dispute experts at competitive market rates to handle disputes end-to-end, supplementing internal teams.

Fraud Prevention Solutions:Tools to fight first and third-party fraud by identifying frequent disputers and blocking fraudulent merchants.

Compliance Features:Built-in expertise for Reg-E, Reg-Z, Nacha, and Card Network regulations to ensure compliance by default.

Specialties

AI Automation Dispute Resolution Fraud Prevention Regulatory Compliance Customer Loyalty Solutions

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Series A T: - FT: Series A	A: 25000000 MR: - FA: 25 million FAN: 25000000	D: 2025-08-07 FD: 2025-08-07	4 investors
2	RT: Venture Round T: - FT: Venture Round	A: 8500000 MR: - FA: 8.5 million FAN: 8500000	D: 2024-10-28 FD: 2024-10-28	6 investors

Series A Latest

2025-08-07

$25.0M

4 investors (Pro only)

Venture Round 2024-10-28

$8.5M

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Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

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Mock Up

Team & Leadership

S

Shanthi Shanmugam

Chief Executive Officer, Co-Founder

S

Saisi Peter

Co-Founder

Recent News

Casap Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised