Cinareo Solutions Inc.

About Cinareo Solutions Inc.

Cinareo is an industry-leading workforce management and insights platform specializing in capacity planning. It complements existing WFM platforms to provide workforce insights on resourcing, finances, recruitment, and training, aiming to optimize contact center operations, reduce costs, improve productivity, and enhance customer and employee satisfaction.

Products & Services

Capacity Planning:Short-to-long range planning from one week to 3 years in advance for contact centers.

Support Staff Planning:Maximizes agent performance and fosters an employee-centric culture by ensuring ideal support staff numbers.

Financial Planning:Helps understand the budget required for an optimized workforce plan.

Recruitment & Training:Assists in staying ahead of attrition by planning recruitment and training to better serve customers.

Multi-skilling:Balances workloads across multiple channels and skill sets.

Capacity Planning as a Service:Professional service for capacity planning.

Consulting Services:Expert WFM assessments and on-demand consulting without long-term commitment.

Fully Managed Services:End-to-end workforce management support to optimize performance and reduce costs.

Specialties

Capacity Planning Workforce Management AI-driven Solutions Financial Planning Recruitment and Training Planning

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: pre-seed T: - FT: pre-seed	A: 1000000 MR: - FA: 1 million FAN: 1000000	D: 2025-01-23 FD: 2025-01-23	3 investors
2	RT: Pre-Seed T: - FT: Pre-Seed	A: 1000000 MR: - FA: $1 million FAN: 1000000	D: 2025-01-23 FD: 2025-01-23	3 investors

pre-seed Latest

2025-01-23

$1.0M

3 investors (Pro only)

Pre-Seed 2025-01-23

$1.0M

View 1 more funding rounds with Pro

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Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

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Team & Leadership

No team data available

Team information is not yet available for this company

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