CloudTalk

About CloudTalk

CloudTalk is an AI-powered business calling software that provides a unified voice platform for sales, support, operations, and hiring teams. It offers global calling capabilities, powerful workflows, and AI voice agents to handle routine calls, enabling teams to focus on high-value interactions. Trusted by over 30,000 professionals, CloudTalk supports clear communication in over 160 countries with top-rated tools and integrations.

Products & Services

Business Phone System:A cloud-based platform for managing all calls with features like call flow designer, IVR, call queuing, recording, real-time monitoring, analytics, international SMS, WhatsApp integration, and workflow automation.

AI Dialer & Outreach:Tools to enhance outbound calling, including AI sales dialer, click-to-call, parallel dialing, answering machine detection, power dialing, voicemail drop, preview dialing, and WhatsApp outbound messaging.

AI Conversation Intelligence:Features for analyzing calls with AI call summaries, transcript search, topic extraction, AI notes, trending topics, sentiment analysis, call transcription, and talk/listen ratio tracking.

AI Voice Agents:24/7 AI agents for automating inbound and outbound calls, with a library of use cases for various industries.

Number Management:Services for local numbers in 160+ countries, number porting, branded caller ID, SPAM remediation, and high-quality global call connectivity.

Integrations:Over 100 integrations with CRMs, helpdesks, and other systems like HubSpot, Salesforce, Zendesk, Pipedrive, and more, plus workflow automation via Zapier and Make.

Specialties

AI Voice Agents Global Calling Infrastructure Call Center Automation Conversation Intelligence Outbound and Inbound Call Management Integrations with CRM and Helpdesk Systems

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Series B T: - FT: Series B	A: 28000000 MR: - FA: $28 million FAN: 28000000	D: 2024-01-17 FD: 2024-01-17	6 investors

Series B Latest

2024-01-17

$28.0M

6 investors (Pro only)

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

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Mock Up

Team & Leadership

T

Tomas Sakal

VP People

N

Nicoletta Donadio

Sr Product Designer

T

Terezia Kovacova

Accounts Receivable Specialist

E

Erik Dvorcak

Senior Software Engineer

E

Effie Kelesidou

Sr Talent Acquisition Lead

G

Gerrlane Gloria

Sr Customer Success Manager

View 7 more team members with Pro

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Recent News

CloudTalk Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised