Flip

About Flip

Flip, Inc. provides Voice AI solutions to automate customer support calls, replacing legacy IVRs for call-heavy businesses in retail eCommerce, healthcare, and transportation sectors. Their mission is to simplify customer service with AI-driven automation, offering instant impact and easy implementation.

Products & Services

Voice AI for Customer Support:Automates customer support calls with preloaded flows, training, and integrations for quick launch and high automation rates (up to 90% in some sectors).

Retail eCommerce Solutions:Handles common call types like returns, subscriptions, product info, and order-by-phone for retail brands during peak seasons.

Healthcare Solutions:Modern Voice AI for healthcare providers, managing labs, prescriptions, follow-ups, insurance checks, and bill collections.

Transportation Solutions:Automates scheduling, account booking, ride modifications, and late callouts for fleets and medical transport coordinators.

Integrations:Offers over 80 native integrations with existing brand systems for seamless personalization and resolutions.

Specialties

Voice AI Customer Support Automation Retail eCommerce Solutions Healthcare Voice Solutions Transportation Automation

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Series A T: - FT: Series A	A: 20000000 MR: - FA: $20 million FAN: 20000000	D: 2026-01-13 FD: 2026-01-13	7 investors

Series A Latest

2026-01-13

$20.0M

7 investors (Pro only)

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

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Mock Up

Team & Leadership

J

Joe Garlick

Senior Software Engineer

K

Kristina Keene

Director, Brand & Content

E

Eugene Bann

Head of Artificial Intelligence

E

Emme McCabe

Software Engineer

M

Matt Denitz

Software Engineer - eCommerce

K

Kelly McFall

Growth Manager

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Recent News

Flip Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised