gaiia

About gaiia

Gaiia is a software company focused on revolutionizing customer service for internet service providers by replacing outdated OSS/BSS systems with the first AI-driven system of action. Their mission is to help businesses grow better by gaining and retaining customers, automating operations, and supercharging profitability through innovative tools and seamless service delivery.

Products & Services

Billing & Revenue Management:A flexible billing engine tailored to business needs.

Customer Management:An all-in-one solution for managing customer interactions and satisfaction.

Customer Portal:Enables self-service for customers to modify plans, pay, and get help.

Inventory & Fulfillment Automation:Streamlines operations with a complete inventory solution from tracking to delivery.

Network Monitoring & Incident Response:Automates troubleshooting and provides targeted incident communication.

Online Checkout:Accelerates customer acquisition with customizable checkout branded for the business.

Properties:Manages bulk, retail, and hybrid multi-dwelling units (MDU) with ease.

Reporting & Analytics:Provides critical insights and dashboards for better operating decisions.

Workforce & Scheduling:Improves technician efficiency and customer satisfaction through automated scheduling tools.

Specialties

AI-driven systems OSS/BSS replacement Automation of operations Customer retention tools Billing and revenue management Network monitoring Inventory and fulfillment solutions

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Series A T: - FT: Series A	A: 13200000 MR: - FA: US$13.2M FAN: 13200000	D: 2024-06-27 FD: 2024-06-27	6 investors
2	RT: Seed T: - FT: Seed	A: 13000000 MR: - FA: 13 million FAN: 13000000	D: 2023-10-04 FD: 2023-10-04	3 investors

Series A Latest

2024-06-27

$13.2M

6 investors (Pro only)

Seed 2023-10-04

$13.0M

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Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

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Mock Up

Team & Leadership

M

Matt Larsen

CEO

B

Bryan Waldrip

COO/Cofounder

T

Tomako Deaner

Formerly Chief People Officer

A

Andrew Weeks

Director of Operations

A

Ashley Mercer

Project Manager

J

Joe Berg

CEO

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Recent News

gaiia Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised