Giga ML

About Giga ML

Giga is an AI technology company focused on providing enterprise-grade AI agents for customer support. Their mission is to handle millions of customer interactions with empathy, memory, and zero wait time, enabling businesses to focus on core operations while improving customer satisfaction, revenue, and resolution rates.

Products & Services

Agent Canvas:A low-code environment to build, test, and deploy custom voice agents quickly. It supports creating agents by uploading documents, defining policies, writing flows, testing, launching, and monitoring performance with enterprise-grade security and multi-format file support.

AI Agents for Enterprise Support:AI agents designed for complex enterprises to manage customer calls with natural, real-time conversations, offering ultra-low latency, human-like voice, seamless integrations with CRMs and telephony, and compliance with SOC 2, HIPAA, GDPR, and ISO 27001.

Insights:A tool to cluster conversations dynamically, providing actionable intelligence for revenue, retention, and resolution by focusing on key metrics like resolution rate and customer satisfaction, with insights tied to transcripts and business workflows.

Specialties

AI Agents Customer Support Automation Enterprise-grade Security Voice Agent Development Actionable Insights Low-code Platforms

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Seed T: - FT: Seed	A: 3600000 MR: - FA: $3.6M FAN: 3600000	D: 2023-10-23 FD: 2023-10-23	4 investors

Seed Latest

2023-10-23

$3.6M

4 investors (Pro only)

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

View 3 more growth metrics with Pro

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Mock Up

Team & Leadership

C

Christopher Demetriou

Head of Sales (MENA Region)

G

Garry Tan

President at Y Combinator

Recent News

Giga ML Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised