Gupshup

About Gupshup

Gupshup is a Conversational Engagement Platform that empowers businesses to engage meaningfully with customers across commerce, marketing, and support use-cases on over 30 channels. The platform aims to supercharge growth through Conversational AI Agents, facilitating lead generation, conversions, workflow automation, and instant support.

Products & Services

Conversation Cloud:Conversational tools for the entire customer lifecycle, including marketing, commerce, and support.

Converse:Enables two-way conversations beyond basic communication.

Advertise:All-in-one tool to manage and scale click-to-chat ads.

Gupshup AI:Domain-specific AI models built for business conversations, including AI Agents and Conversational AI.

Personalize:Personalizes conversations with unified customer profiles.

Enterprise Security:Provides enterprise-grade security to protect data and customer privacy.

Communicate:Supports multi-channel rich media and text communication across countries via platforms like WhatsApp, SMS, RCS, Viber, Voice, Instagram, Web & App, and Telegram.

Campaign Manager:Tools to plan, optimize, and deliver multi-channel conversational campaigns.

Conversation Builder:Low/no-code builder for creating AI Agents and conversational journeys.

Agent Assist:Empowers live agents to drive upsell and sales with AI co-pilot support.

Integrations:Offers over 1000 pre-built integrations to connect third-party systems.

Specialties

Conversational AI AI Agents Omnichannel Messaging Customer Engagement Marketing Automation Commerce Solutions Customer Support Automation

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Equity and Debt T: - FT: Equity and Debt	A: 60000000 MR: - FA: over $60 million FAN: 60000000	D: 2025-07-23 FD: 2025-07-23	2 investors

Equity and Debt Latest

2025-07-23

$60.0M

2 investors (Pro only)

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

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Mock Up

Team & Leadership

L

Leonardo De Paula

Business Development

S

Sunita

Director - Information Security

B

Beerud Sheth

Co-Founder and Chief Executive Officer

LinkedIn (Pro only)

G

Gaurav Kachhawa

Chief Product Officer

K

Krishnamurthy Tammana

Chief Technology Officer

A

Amit Shrivastav

Chief Financial Officer

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Recent News

Gupshup Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised