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Hugo Inc.

Business Process Outsourcing (BPO) and Technology ~320 employees
Founded
--
Employees (Est.)
~320
16 leaders known
Total Funding
$30.0M
Funding Rounds
1
Last Funding
2026-01-08

About Hugo Inc.

Hugo Inc. specializes in outsourcing services, focusing on building world-class teams for customer support, digital operations, trust & safety, and AI data solutions. Their mission is to help businesses scale faster and smarter, providing better outcomes and proactive teams that adapt to client needs with minimal notice. They cater to a range of clients from startups to iconic brands, aiming to exceed traditional outsourcing by delivering exceptional service.

Products & Services

Customer Support:Offers support across time zones, languages, and channels to enhance customer experience, even on challenging days.
Digital Operations:Helps scale operations efficiently, reducing costs and friction while boosting profitability.
Trust & Safety:Ensures compliance, engagement, and safety by maintaining user adherence to platform rules.
Data & AI:Provides processing and training data for AI and ML models, focusing on accuracy and reduced bias.

Specialties

Customer Support Outsourcing Digital Operations Trust & Safety Solutions AI and ML Model Training Data Processing

Funding History

Debug: View Raw Funding Data
# Type Amount Fields Date Fields Investors
1 RT: Senior Secured Credit Facility
T: -
FT: Senior Secured Credit Facility 		A: 30000000
MR: -
FA: $30 million
FAN: 30000000 		D: 2026-01-08
FD: 2026-01-08 		1 investors
Senior Secured Credit Facility Latest
2026-01-08
$30.0M
1 investor (Pro only)

Growth Metrics

+45%
Employee Growth
YoY
3.2x
Funding Growth
Last Round
12
Markets
Operating
10K+
Customers
Active

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Team & Leadership

E

Emily Slota

President

LinkedIn (Pro only)
O

Orinola Gbadebo-Smith

Chief Executive

LinkedIn (Pro only)
S

Simone Bartlett

Chief Operating Officer

LinkedIn (Pro only)
N

Niel Harper

Information Security

T

Travis Low

CX, AI & T&S Practice Leader

T

Taire Avbovbo

Pilots & New Client Operations

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Recent News

Hugo Inc. Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Read more →

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

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Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Read more →

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Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised

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Company Details

Industries
Business Process Outsourcing (BPO) and Technology
Company Size
~320 employees (est.)

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Technology Stack

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