Inbenta

About Inbenta

Inbenta is a company focused on providing AI-driven solutions for customer experience (CX) through a knowledge-first AI platform. It aims to help CX leaders turn fragmented data into a unified AI knowledge layer for smarter automation, higher containment, and trusted experiences for both live agents and customers. With over two decades of expertise, Inbenta enhances customer interactions across various industries using technologies like conversational AI, voice, live translation, and omnichannel engagement.

Products & Services

Knowledge:A solution for organizing, updating, and accessing accurate data across the organization.

Chat:Enables conversational interactions with customers through chat interfaces.

Learn:Supports learning and training functionalities within the platform.

Search:Provides advanced search capabilities for enhanced user experience.

Assist:Offers assistance tools for customer and employee support.

AI Agents (Customer Agent, Employee Agent, SmartOps Agent):Specialized AI agents designed for customer service, employee support, and operational efficiency.

Specialties

Conversational AI Customer Experience Automation Knowledge Management Omnichannel Engagement Live Translation Voice Interaction Enterprise Workflow Automation

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Venture Capital T: - FT: Venture Capital	A: 40000000 MR: - FA: $40M FAN: 40000000	D: 2023-01-11 FD: 2023-01-11	1 investors

Venture Capital Latest

2023-01-11

$40.0M

1 investor (Pro only)

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

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Mock Up

Team & Leadership

B

Brandon Pineda

Head of Global Partnerships

M

Melissa Solis

Chief Executive Officer

LinkedIn (Pro only)

M

Merlin Bise

Chief Technology Officer

LinkedIn (Pro only)

A

Adam Rivera

Chief Legal Officer

L

Lesli Mais

Global Head of People

S

Sarah Johnson

Global Head of Client Success

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Recent News

Inbenta Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised