Infobird Co., Ltd

About Infobird Co., Ltd

Infobird Software is a professional AI customer interaction SaaS provider, offering a diverse product matrix to empower enterprise service upgrades. Their mission is to enhance customer service and marketing through intelligent, technology-driven solutions.

Products & Services

Omni-Channel Cloud Customer Service:A one-stop solution for multi-channel access, cloud-based service anytime and anywhere, with human-machine collaboration.

Cloud Call Center:An intelligent call center system with integrated calling, monitoring, and management, featuring flexible deployment and quick setup.

Online Customer Service:Multi-channel communication across web, APP, WeChat, and mini-programs, with human-machine collaboration for constant availability.

Voice Robot:AI-assisted voice service to reduce repetitive tasks, alleviate human workload, and improve efficiency through intelligent communication.

Text Robot:24/7 online intelligent customer service with multi-channel, multi-terminal automated Q&A, flexible responses, and recommendations.

Intelligent Cloud Telemarketing:Smart outbound calling to filter leads and target marketing efficiently, helping enterprises boost performance.

Infobird Lead Connect:Big data and intelligent outbound calling to create new customer acquisition channels, enabling cost-effective and precise lead generation.

Intelligent Quality Inspection:Automated quality inspection to complete tasks efficiently at low cost, with real-time monitoring to enhance customer service quality.

Intelligent Training Simulation:1v1 human-machine training in simulated real-world scenarios to improve sales and customer service skills, building elite teams for enterprises.

Specialties

AI Customer Interaction Cloud Call Centers Intelligent Quality Inspection Voice and Text Robots Telemarketing Solutions Customer Service Training

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Registered Direct Offering T: - FT: Registered Direct Offering	A: 5000000 MR: - FA: approximately $5 million FAN: 5000000	D: 2023-02-24 FD: 2023-02-24	-

Registered Direct Offering Latest

2023-02-24

$5.0M

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

View 3 more growth metrics with Pro

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Mock Up

Team & Leadership

No team data available

Team information is not yet available for this company

Recent News

Infobird Co., Ltd Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised