LivePerson, Inc.

About LivePerson, Inc.

LivePerson is a leading conversational AI platform for businesses, focused on delivering personalized digital experiences and unifying customer interactions across channels. Their mission is to connect systems and data to provide AI-powered customer and agent experiences, automating routine tasks, scaling agent capacity, and boosting customer satisfaction while proving rapid ROI without overhauling existing tech stacks.

Products & Services

Conversational Cloud:An AI platform that identifies customer intent to deliver personalized digital experiences.

Generative AI:Leverages large language models for growth while ensuring responsible and safe AI usage.

Conversational Intelligence & Insights:Provides data and insights to optimize customer engagement and agent performance.

Integrations:Offers a catalog of integrations to unlock data and enhance organizational flexibility.

AI Chatbots:A toolset for better conversations through advanced AI chatbot capabilities.

Messaging Channels:Enables seamless digital experiences through core messaging capabilities.

Voice to Digital Solutions:Modernizes contact centers with integrated voice and digital experiences.

Specialties

Conversational AI Customer Experience Digital Transformation Generative AI Large Language Models (LLMs) Enterprise-grade Security Conversational Commerce Conversational Intelligence

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Debt (Convertible Senior Secured Notes) T: - FT: Debt (Convertible Senior Secured Notes)	A: 100000000 MR: - FA: $100 million FAN: 100000000	D: 2024-05-13 FD: 2024-05-13	1 investors

Debt (Convertible Senior Secured Notes) Latest

2024-05-13

$100.0M

1 investor (Pro only)

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

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Mock Up

Team & Leadership

A

Ashwini Ganeshan

Senior Conversational Designer

V

Valentin Yordanov

Technical Support Manager

J

John Sabino

Chief Executive Officer

LinkedIn (Pro only)

J

John Collins

Chief Financial Officer and Chief Operating Officer

J

Jeff Ford

Chief Accounting Officer

M

Monica Greenberg

EVP, Public Policy and General Counsel

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Recent News

LivePerson, Inc. Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised