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Notch.cx

Technology - Customer Support AI ~30 employees
Founded
--
Employees (Est.)
~30
3 leaders known
Total Funding
$15.0M
Funding Rounds
1
Last Funding
2025-09-30

About Notch.cx

Notch is an autonomous AI customer support platform designed to transform customer service operations into a competitive advantage. It aims to replace bloated teams with enterprise-grade support resolution at scale, guaranteeing a 30% cost reduction and improved customer satisfaction (CSAT) within 90 days.

Products & Services

AI Customer Support Platform:An autonomous AI agent for end-to-end ticket resolution, offering cost reduction, scalability, and 24/7 support across text, social, and voice channels. Tailored for industries like SaaS, eCommerce, and Gaming.
SaaS Support Solution:Turns support into a product advantage with smarter onboarding, billing support, and scalability without additional hires.
eCommerce Support Solution:Provides instant responses, handles order and return issues, scales with sales, and prevents tickets with proactive support.
Gaming Support Solution:Supports fast-moving players with instant resolutions for account, purchase, and bug issues, adapting to player context and tone.

Specialties

Autonomous AI Support End-to-End Ticket Resolution Customer Support Automation Scalable Support Solutions Brand Voice Customization

Funding History

Debug: View Raw Funding Data
# Type Amount Fields Date Fields Investors
1 RT: Seed
T: -
FT: Seed 		A: 15000000
MR: -
FA: $15M
FAN: 15000000 		D: 2025-09-30
FD: 2025-09-30 		5 investors
Seed Latest
2025-09-30
$15.0M
5 investors (Pro only)

Growth Metrics

+45%
Employee Growth
YoY
3.2x
Funding Growth
Last Round
12
Markets
Operating
10K+
Customers
Active

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Team & Leadership

R

Rafael Broshi

Co-Founder & CEO

LinkedIn (Pro only)
E

Elool Jacoby

Co-Founder & CPO

LinkedIn (Pro only)
Y

Yuval Peled

Co-Founder & CTO

LinkedIn (Pro only)

Recent News

Notch.cx Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Read more →

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Read more →

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Read more →

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Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised

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Company Details

Website
notch.cx
Industries
Technology - Customer Support AI
Company Size
~30 employees (est.)

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Technology Stack

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