Notch.cx

About Notch.cx

Notch is an autonomous AI customer support platform designed to transform customer service operations into a competitive advantage. It aims to replace bloated teams with enterprise-grade support resolution at scale, guaranteeing a 30% cost reduction and improved customer satisfaction (CSAT) within 90 days.

Products & Services

AI Customer Support Platform:An autonomous AI agent for end-to-end ticket resolution, offering cost reduction, scalability, and 24/7 support across text, social, and voice channels. Tailored for industries like SaaS, eCommerce, and Gaming.

SaaS Support Solution:Turns support into a product advantage with smarter onboarding, billing support, and scalability without additional hires.

eCommerce Support Solution:Provides instant responses, handles order and return issues, scales with sales, and prevents tickets with proactive support.

Gaming Support Solution:Supports fast-moving players with instant resolutions for account, purchase, and bug issues, adapting to player context and tone.

Notch AI platform

Specialized AI agents

Autonomous operations workflows

Specialties

Autonomous AI Support End-to-End Ticket Resolution Customer Support Automation Scalable Support Solutions Brand Voice Customization Insurance operations Finance and banking Telecom CX Regulatory compliance and audit trails Enterprise AI governance

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Series A T: - FT: Series A	A: 30000000 MR: - FA: $30 million FAN: 30000000	D: 2026-03-25 FD: 2026-03-25	5 investors
2	RT: Seed T: - FT: Seed	A: 15000000 MR: - FA: $15M FAN: 15000000	D: 2025-09-30 FD: 2025-09-30	5 investors

Series A Latest

2026-03-25

$30.0M

5 investors (Pro only)

Seed 2025-09-30

$15.0M

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Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

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Mock Up

Team & Leadership

Y

Yuval Peled

Co-founder and CTO at Notch

R

Rafael Broshi

Co-Founder & CEO

E

Elool Jacoby

Co-Founder & CPO

Y

Yuval Peled

Co-Founder & CTO

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Recent News

Notch.cx Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised