Hark

About Hark

Hark is a platform designed to capture customer stories through video, audio, and text feedback, providing deeper insights beyond traditional survey scores like NPS. It aims to help businesses make confident, customer-driven decisions quickly by revealing the real reasons behind customer loyalty and enabling smarter actions with AI-driven trend analysis.

Products & Services

Hark Platform:A tool to collect multi-media customer feedback (video, audio, text) for richer insights, integrate with quantitative data, and prioritize actionable trends using AI. It supports quick setup (3 days) and enhances customer satisfaction (CSAT) and net promoter scores (NPS).

Specialties

Customer Feedback Analysis AI-Driven Trend Analysis Multi-Media Feedback Collection Customer Story Insights

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Seed T: - FT: Seed	A: 3500000 MR: - FA: 3.5M FAN: 3500000	D: 2024-06-18 FD: 2024-06-18	7 investors

Seed Latest

2024-06-18

$3.5M

7 investors (Pro only)

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

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Mock Up

Team & Leadership

F

Fran Brzyski

Co-Founder/CEO

M

Matt Ring

Co-Founder & CPO

B

Brendan Coles

Head of Business Operations

S

Subbu Balakrishnan

Chief Technology Officer

C

Chris Campbell

Engineering Lead

G

Grace Frank

Front End Engineer

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Recent News

Hark Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised