ServiceNow

About ServiceNow

ServiceNow is a leading AI platform for business transformation, focused on uniting people, processes, and systems through AI-powered workflows. Their mission is to automate and streamline business operations across various sectors, enabling organizations to enhance productivity, reduce costs, and improve experiences for customers and employees with a single, intelligent platform.

Products & Services

AI Agents:Autonomous AI agents that take action on behalf of users to enhance productivity.

IT Service Management:Transforms service management to boost productivity and maximize ROI.

ServiceNow AI Control Tower:Connects strategy, governance, management, and performance for enterprise-wide AI.

IT Operations Management:Delivers proactive digital operations with AIOps.

Customer Service Management:Empowers self-service, boosts agent productivity, and speeds up resolution.

Strategic Portfolio Management:Provides insights to move from strategy to business outcomes.

IT Asset Management:Improves technology use and spend over the IT asset lifecycle.

Governance, Risk, and Compliance:Enables an integrated approach to build operational resilience and mitigate risk.

Security Operations:Defends against security threats and attacks.

Field Service Management:Reduces field service costs and improves efficiency.

HR Service Delivery:Provides employees with instant answers, guidance, and fast issue resolution.

Employee Center:Offers a unified portal for employees to access services, communications, apps, and tasks.

ServiceNow AI Platform:A single platform to connect and automate workflows across the enterprise for business transformation.

App Engine:Builds apps to automate manual work and modernize legacy processes.

Specialties

AI Platform for Business Transformation Workflow Automation IT Service Management Customer Relationship Management (CRM) Risk and Security Management Human Resources Solutions App Development Finance and Supply Chain Management AIOps (Artificial Intelligence for IT Operations)

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Investment Pledge T: - FT: Investment Pledge	A: 1500000000 MR: - FA: $1.5bn FAN: 1500000000	D: 2024-10-14 FD: 2024-10-14	-

Investment Pledge Latest

2024-10-14

$1.5B

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

View 3 more growth metrics with Pro

Unlock All Metrics

Mock Up

Team & Leadership

B

Bill McDermott

Chairman and Chief Executive Officer

C

Chris Bedi

Chief Customer Officer and Special Advisor to the Chairman for AI Transformation

J

Jacqui Canney

Chief People and AI Enablement Officer

R

Russ Elmer

General Counsel

G

Gina Mastantuono

President and Chief Financial Officer

P

Paul Fipps

President, Global Customer Operations

View 38 more team members with Pro

Unlock Full Team Directory

Recent News

ServiceNow Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised