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Startek

Customer Experience (CX) and Business Process Outsourcing (BPO) Denver, USA ~90 employees
Founded
--
Employees (Est.)
~90
6 leaders known
Total Funding
$75.0M
Funding Rounds
1
Last Funding
2024-01-05

About Startek

Startek is a global provider of human-centered, AI-powered customer experience (CX) solutions. Their mission focuses on empowering connections and elevating experiences by combining the art of human understanding with the science of AI, delivering impactful and personalized customer interactions.

Products & Services

Omnichannel Contact Center Solutions:A unified platform for all communication channels, offering infinite CX possibilities.
Intelligent Automation and Self-service Solutions:AI-driven self-service options for efficient customer support and real results.
Sales Growth and Retention Services:Contact centers designed to drive sales, retain customers, and upsell services.
Customer Service Outsourcing Solutions:Global customer support with local expertise and AI-powered precision.
CX Analytics and Consulting:Transforming CX data into actionable insights and ROI.
Trust, Safety and Content Moderation Solutions:Combining AI and human insight for safer, trusted digital experiences.
AI-Powered CX Solutions:Includes Accent and Language Adaptation AI, Generative and Agentic AI for Customer Service, Workforce Intelligence AI, Predictive Journey Analytics, Fraud Detection and Risk Management AI, Conversational AI and Voicebots, and Agent Assist and Co-Pilot.

Specialties

AI-Powered Customer Experience Solutions Omnichannel Contact Center Technology Intelligent Automation Customer Service Outsourcing CX Analytics Content Moderation Fraud Detection Conversational AI

Funding History

Debug: View Raw Funding Data
# Type Amount Fields Date Fields Investors
1 RT: Acquisition
T: -
FT: Acquisition 		A: 75000000
MR: -
FA: ~$75 million
FAN: 75000000 		D: 2024-01-05
FD: 2024-01-05 		1 investors
Acquisition Latest
2024-01-05
$75.0M
1 investor (Pro only)

Growth Metrics

+45%
Employee Growth
YoY
3.2x
Funding Growth
Last Round
12
Markets
Operating
10K+
Customers
Active

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Team & Leadership

B

Bharat Rao

Global CEO

LinkedIn (Pro only)
G

Gurpal Singh

Chief Operating Officer

LinkedIn (Pro only)
J

James McClenahan

Chief Growth Officer Americas

LinkedIn (Pro only)
S

S.M. Gupta

Chief People Officer

A

Ankul Agarwal

Chief of Staff

R

Roman Rafiq

Chief Information Officer

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Recent News

Startek Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Read more →

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

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Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Read more →

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Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised

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Company Details

Industries
Customer Experience (CX) and Business Process Outsourcing (BPO)
Company Size
~90 employees (est.)
Locations
Denver, USA
Denver

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Technology Stack

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