UpdateAI

About UpdateAI

UpdateAI is a company focused on enhancing customer success for B2B SaaS companies by leveraging AI to transform customer conversations into actionable insights. Their mission is to help account teams streamline communication, detect risks and opportunities, and foster cross-functional collaboration to drive revenue growth.

Products & Services

UpdateAI Platform:An AI-powered tool for B2B SaaS customer success teams, featuring automated meeting notes, customer account insights, portfolio analysis, and cross-functional collaboration tools. It integrates with Zoom, MS Teams, Google Meet, CRM systems, and supports sales frameworks like MEDDICC.

Customer Meeting Insights:Automatically generates and archives notes from customer meetings, saving time and ensuring no detail is missed.

Customer Account Insights:Provides a historical AI knowledge base for each customer account, facilitating meeting prep and stakeholder profiling.

Portfolio Insights:Offers a dashboard for leaders to detect emerging risks, opportunities, and product feedback trends across customer segments.

Cross-Functional Collaboration:Enables teams to share insights and make decisions collaboratively across departments.

CRM & Integrations:Integrates with CRM and other tools to centralize customer insights and support workflows via Zapier or custom API.

AI Sales Assistant:Captures customer responses using sales frameworks like MEDDICC and imports them to Salesforce or HubSpot.

Specialties

AI-powered meeting notes Customer success optimization Revenue growth strategies Cross-functional collaboration Customer insights and analytics Sales framework integration (e.g., MEDDICC) CRM integration

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Seed T: - FT: Seed	A: 2300000 MR: - FA: 2.3 million FAN: 2300000	D: 2023-06-01 FD: 2023-06-01	6 investors

Seed Latest

2023-06-01

$2.3M

6 investors (Pro only)

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

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Mock Up

Team & Leadership

J

Josh

Founder of UpdateAI

J

Josh Schachter

CEO of UpdateAI

LinkedIn (Pro only)

M

Matthew

D

Diana

Implementation Manager

J

Janine Marks

M

Mickey Powell

Primary Stakeholder and Decision-Maker

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Recent News

UpdateAI Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised