Zai Lab Limited

About Zai Lab Limited

Zailab is an all-in-one contact centre platform focused on transforming call centres into solution centres. It empowers agents with tools and insights to listen effectively, solve customer issues with precision, and build authentic relationships, ensuring exceptional customer experiences even as organizations scale.

Products & Services

Contact Centre Platform:An integrated platform that centralizes customer conversations, provides agent foresight for proactive support, and offers real-time business insights to optimize operations.

Custom CRM Integrations:Tailored integrations to ensure data is saved in the desired platform, even for non-standard CRMs, with support from the implementation team.

Specialties

Contact Centre Solutions Customer Experience Optimization CRM Integrations Agent Empowerment Real-Time Business Insights

Funding History

Debug: View Raw Funding Data

#	Type	Amount Fields	Date Fields	Investors
1	RT: Public Offering T: - FT: Public Offering	A: 200000000 MR: - FA: 200.0 million FAN: 200000000	D: 2024-11-13 FD: 2024-11-13	3 investors

Public Offering Latest

2024-11-13

$200.0M

3 investors (Pro only)

Growth Metrics

+45%

Employee Growth

YoY

3.2x

Funding Growth

Last Round

12

Markets

Operating

10K+

Customers

Active

View 3 more growth metrics with Pro

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Mock Up

Team & Leadership

M

Mark Young

CEO, Getbucks, South Africa

Recent News

Zai Lab Limited Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised