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ZapScale

Technology - SaaS (Software as a Service) ~260 employees
Founded
--
Employees (Est.)
~260
13 leaders known
Total Funding
$2.5M
Funding Rounds
1
Last Funding
2023-06-12

About ZapScale

ZapScale is a customer success platform designed for B2B SaaS companies, offering the easiest-to-use and fastest-to-implement solution. It provides deep customer insights, enhances visibility, improves CS team productivity, and delivers performance analytics to drive growth and loyalty.

Products & Services

ZapScale Platform:A customer success platform for B2B SaaS with features like 360-degree customer view, health analytics, automated workflows, success plans, AI-powered predictions for churn and upsell, and deep performance analytics.
AI Features:Includes AI-augmented inbox for email classification, AI account summaries, sentiment analysis, churn prediction, and upsell forecasting to enhance customer success operations.
Integrations:ZapScale integrates with various apps to streamline customer success operations.

Specialties

Customer Success Management Customer Visibility Product Adoption Tracking AI-Powered Analytics Churn and Upsell Prediction Automated Workflows Health Analytics

Funding History

Debug: View Raw Funding Data
# Type Amount Fields Date Fields Investors
1 RT: Seed
T: -
FT: Seed 		A: 2500000
MR: -
FA: 2.5 million
FAN: 2500000 		D: 2023-06-12
FD: 2023-06-12 		8 investors
Seed Latest
2023-06-12
$2.5M
8 investors (Pro only)

Growth Metrics

+45%
Employee Growth
YoY
3.2x
Funding Growth
Last Round
12
Markets
Operating
10K+
Customers
Active

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Team & Leadership

M

Manasij Ganguli

Co-Founder & CEO

LinkedIn (Pro only)
M

Mausmi Ambastha

Co-Founder & COO

LinkedIn (Pro only)
B

Bratish Goswami

Co-Founder & CTO

LinkedIn (Pro only)
W

Wilson Lobo

Director of Marketing

J

Jaya Choudhary

Director of Customer Success

A

Arnab Mandal

Director of Engineering

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Recent News

ZapScale Announces New Product Launch

2 days ago

Company unveils innovative solution to transform the industry, expanding market reach and capabilities...

Read more →

Leadership Team Expands with Industry Veteran

1 week ago

New executive brings 20+ years of experience to accelerate growth and strategic initiatives...

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Company Recognized as Industry Leader

2 weeks ago

Receives prestigious award for innovation and customer satisfaction in competitive market...

Read more →

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Key Competitors

C1

Competitor Alpha

Series B · $50M raised

C2

Competitor Beta

Series C · $120M raised

C3

Competitor Gamma

Series A · $25M raised

C4

Competitor Delta

Seed · $10M raised

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Company Details

Industries
Technology - SaaS (Software as a Service)
Company Size
~260 employees (est.)

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